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Firefox crashes

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by cor-el

shawnhonolulu808
shawnhonolulu808
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Hello, Firefox crashes on me about three times a week. I did the Crash Report and got this. Any ideas? I am not that tech savvy.

mozilla::layers::ContentClientIncremental::BeginPaintBuffer(mozilla::layers::ThebesLayer*, gfxASurface::gfxContentType, unsigned int) More Reports Search UUID 7ef1e23b-4ded-4e7b-b69d-5aff52131201 Date Processed 2013-12-01 04:07:42.675677 Uptime 102447 Last Crash 102452 seconds before submission Install Age 1327070 since version was first installed. Install Time 2013-11-15 19:29:43 Product Firefox Version 25.0.1 Build ID 20131112160018 Release Channel release OS Mac OS X OS Version 10.9.0 13A603 Build Architecture x86 Build Architecture Info family 6 model 42 stepping 7 | 4 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x0 User Comments App Notes

AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740GL Layers! GL Context? GL Context+ GL Layers+ WebGL? WebGL+

Processor Notes sp-processor07_phx1_mozilla_com.15749:2012; HybridCrashProcessor EMCheckCompatibility

True

Winsock LSP

Adapter Vendor ID

0x1002

Adapter Device ID

0x6740

Hello, Firefox crashes on me about three times a week. I did the Crash Report and got this. Any ideas? I am not that tech savvy. mozilla::layers::ContentClientIncremental::BeginPaintBuffer(mozilla::layers::ThebesLayer*, gfxASurface::gfxContentType, unsigned int) More Reports Search UUID 7ef1e23b-4ded-4e7b-b69d-5aff52131201 Date Processed 2013-12-01 04:07:42.675677 Uptime 102447 Last Crash 102452 seconds before submission Install Age 1327070 since version was first installed. Install Time 2013-11-15 19:29:43 Product Firefox Version 25.0.1 Build ID 20131112160018 Release Channel release OS Mac OS X OS Version 10.9.0 13A603 Build Architecture x86 Build Architecture Info family 6 model 42 stepping 7 | 4 Crash Reason EXC_BAD_ACCESS / KERN_PROTECTION_FAILURE Crash Address 0x0 User Comments App Notes AdapterVendorID: 0x1002, AdapterDeviceID: 0x6740GL Layers! GL Context? GL Context+ GL Layers+ WebGL? WebGL+ Processor Notes sp-processor07_phx1_mozilla_com.15749:2012; HybridCrashProcessor EMCheckCompatibility True Winsock LSP Adapter Vendor ID 0x1002 Adapter Device ID 0x6740

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"