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Why does Firefox nolonger work properly on ADP website?

  • 3 replies
  • 5 have this problem
  • 2 views
  • Last reply by rpinner

rpinner
rpinner
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As late as 10-1-2013 I had no problems but about mid October something change. I can log in to ADP payroll portal site with no problem and their is no problem going to the pay statement page but when I select the pay voucher to display the PDF file will not display. I have updated adobe reader still no luck. I have made no changes to computer.

As late as 10-1-2013 I had no problems but about mid October something change. I can log in to ADP payroll portal site with no problem and their is no problem going to the pay statement page but when I select the pay voucher to display the PDF file will not display. I have updated adobe reader still no luck. I have made no changes to computer.

Chosen solution

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).

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All Replies (3)

Carm
Carm
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here is another question with the solution here at the bottom last two postings :


https://support.mozilla.org/en-US/questions/978339

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Current Firefox versions have enabled a built-in PDF Viewer that doesn't have all features that other PDF readers like the Adobe Reader have or may not function properly otherwise.

You can change the action for Portable Document Format (PDF) from Preview in Firefox to use another application like the Adobe Reader or set to Always Ask in "Firefox > Options/Preferences > Applications".

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents in Firefox with another application (i.e. not the built-in PDF Viewer).

See also:

rpinner
rpinner Question owner
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Thanks that was the correction I needed, so simple thanks again. Best Regards