This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Problem with Loading Images

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

abeyaustin
abeyaustin
more options

Hi, I'm using Firefox 26.0 and I'm kinda new user to Firefox.

I'm having this random issue with facebook (sometimes with other websites too), Sometimes when I open a page, the Images doesn't show as usual. Sometimes it takes up to 10sec - 2 mnts to finish loading all the images. My internet is 8Mbps so I don't think its due to that? Here is a screenshot of the exact issue: http://i.imgur.com/I3eOQaI.jpg But it get fixed for a while (say 1-2 days) if I clear the cookies and caches. I visits a lot of webpages so clearing cookies and caches all the times is kinda not pretty possible. I also tried disabling all my add-ons, and ran a full scan with McAfee.

Can anyone tells me what exactly could be the issue? It gets pretty annoying sometimes!

Thanks in advance! Regards, Abey

Update: I also found out that This problem also exist in Google Chrome. But there is no trouble loading images in Google Image seach.. (all images in the page takes <5-15 seconds)

Hi, I'm using Firefox 26.0 and I'm kinda new user to Firefox. I'm having this random issue with facebook (sometimes with other websites too), Sometimes when I open a page, the Images doesn't show as usual. Sometimes it takes up to 10sec - 2 mnts to finish loading all the images. My internet is 8Mbps so I don't think its due to that? Here is a screenshot of the exact issue: http://i.imgur.com/I3eOQaI.jpg But it get fixed for a while (say 1-2 days) if I clear the cookies and caches. I visits a lot of webpages so clearing cookies and caches all the times is kinda not pretty possible. I also tried disabling all my add-ons, and ran a full scan with McAfee. Can anyone tells me what exactly could be the issue? It gets pretty annoying sometimes! Thanks in advance! Regards, Abey Update: I also found out that This problem also exist in Google Chrome. But there is no trouble loading images in Google Image seach.. (all images in the page takes <5-15 seconds)

Modified by abeyaustin

All Replies (2)

abeyaustin
abeyaustin Question owner
more options

https://support.mozilla.org/en-US/questions/982030Problem with Loading Images

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: