We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Yahoo email attatchments not downloading - other browsers ok (/questions/971042)

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

thescribe
thescribe
more options

One day it just stopped downloading all e-mail attachments. I switched to Internet Explorer temporarily and it worked fine but I would like to get this fixed and back on Firefox. It's at AT&T Yahoo Mail. My e-mail is an @pacbell.net address.

One day it just stopped downloading all e-mail attachments. I switched to Internet Explorer temporarily and it worked fine but I would like to get this fixed and back on Firefox. It's at AT&T Yahoo Mail. My e-mail is an @pacbell.net address.

Chosen solution

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If you use a bookmark to reach the mail page then try to navigate to the mail page starting with the Yahoo main page or the Yahoo login page.

Read this answer in context 👍 1

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If you use a bookmark to reach the mail page then try to navigate to the mail page starting with the Yahoo main page or the Yahoo login page.