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New mail account doesn't appear under Local Folders

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by christ1

fred
fred
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i have several accounts, all nicely listed under Local Folders. Today i went in to create another account and followed the wizard and the account was setup, except that in the left-hand pane the is one instance that appears directly as a subdirectory of Inbox and another instance under, but not a subdirectory of, Outbox.

i've repeated the operation several times now - achieving the same result every time. How can i get this new address to appear under by Local Folders like all of my other well-behaved addressess?

Have a great morning!  :)

i have several accounts, all nicely listed under Local Folders. Today i went in to create another account and followed the wizard and the account was setup, except that in the left-hand pane the is one instance that appears directly as a subdirectory of Inbox and another instance under, but not a subdirectory of, Outbox. i've repeated the operation several times now - achieving the same result every time. How can i get this new address to appear under by Local Folders like all of my other well-behaved addressess? Have a great morning! :)

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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I'm not sure I understand your folder structure. Can you post a screenshot of your folder pane?

http://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

fred
fred Question owner
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christ1, thanks for replying!

Here's our screenshot...

Have a great afternoon!  :)

P.D. // the account "llamadobahai.gmail.com" is the "offending" one - lol

Modified by fred

christ1
christ1
  • Top 25 Contributor
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Thanks for the screenshot, but I'm still struggling to understand your folder structure. I

Your top-most folder is Inbox, that should be an account name. Underneath Inbox you do have a folder 'Local Folders', which shouldn't be there. I don't see from your screenshot whether the items underneath 'Local Folders' are just folders or actual accounts.

So your profile looks pretty much messed up to me. You may consider creating a new profile and start from scratch. You could then import your existing mail from the old profile to the new profile using this add-on.

https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/