I do not have a fax machin, but get a fax message when I try to print something off the internet and can't get rid of the pop-up so how to fix?
I have been dealing with this problem about a week. I have turned the computer completely off at night, but it does not correct the situation . I cannot print anything off the internet as long as the fax message is on there. I do not have a fax machine and do not want one.
Chosen solution
What is that fax message on?
Hard to understand how that is a Firefox support issue as Firefox doesn't have any fax capabilities.
Perchance, do you have an all-in-one printer which can receive a fax message? Printer, scanner, and fax machine combined.
If so, try looking at your user manual for that all-in-one to learn how to print that message. Or consult with a support forum for that brand all-in-one printer.
Or maybe your problem is with the Windows 7 Fax and Scan feature?
http://windows.microsoft.com/en-us/windows/faxing-faq#1TC=windows-7
All Replies (2)
Chosen Solution
What is that fax message on?
Hard to understand how that is a Firefox support issue as Firefox doesn't have any fax capabilities.
Perchance, do you have an all-in-one printer which can receive a fax message? Printer, scanner, and fax machine combined.
If so, try looking at your user manual for that all-in-one to learn how to print that message. Or consult with a support forum for that brand all-in-one printer.
Or maybe your problem is with the Windows 7 Fax and Scan feature?
http://windows.microsoft.com/en-us/windows/faxing-faq#1TC=windows-7
Thank you for your reply. I found someone to solve the problem for me. I t was unrelated to Firefox. Somehow a fax machine had got listed in the place that should have had my printer listed.