This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am no longer able to print a document from within a specific website

jandy
jandy
more options

I am no longer able to print my transactions statements from my financial institution. Once on their website, I would click on the statement and it would open up the document as a PDF file. I can't do that any longer

I am no longer able to print my transactions statements from my financial institution. Once on their website, I would click on the statement and it would open up the document as a PDF file. I can't do that any longer

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

What do you have set for handling PDF files in Firefox?
https://support.mozilla.org/en-US/kb/set-how-firefox-handles-different-file-types

See if these support articles help you.
https://support.mozilla.org/en-US/kb/use-adobe-reader-plugin-view-or-download-pdf-files

https://support.mozilla.org/en-US/kb/disable-built-pdf-viewer-and-use-another-viewer