Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sending of password did not succeed. Mail server mail1.eircom.net responded failed. Could not determine server.

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Anster2

Anster2
Anster2
more options

This is now the 3rd profile I've created to get help. 1st profile required confirmation of email before a reply. That's stupid when I can't get in my email to begin with! 2nd profile I stupidly gave wrong email address to my working 2nd account. 3rd profile corrected that. So, can't get in my email. Message shows above. Deleted global thing as suggested by help. Nothing. What do I do now?

This is now the 3rd profile I've created to get help. 1st profile required confirmation of email before a reply. That's stupid when I can't get in my email to begin with! 2nd profile I stupidly gave wrong email address to my working 2nd account. 3rd profile corrected that. So, can't get in my email. Message shows above. Deleted global thing as suggested by help. Nothing. What do I do now?

Chosen solution

There's an announcement that eircom webmail is currently down:

http://support.eircom.net/

(What they call "webmail" is actually the same as accessing the account through TB.) http://support.eircom.net/article/15402

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

There's an announcement that eircom webmail is currently down:

http://support.eircom.net/

(What they call "webmail" is actually the same as accessing the account through TB.) http://support.eircom.net/article/15402

Anster2
Anster2 Question owner
more options

Thanks. After 24hrs I could access my original email without hassle so was a temporary glitch. Funny how one account was working and the next wasn't when both accounts are identical in all but username and email name.