This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox printer problem.

  • 2 replies
  • 1 has this problem
  • 22 views
  • Last reply by user669794

ldrich40
ldrich40
more options

I cannot print from Firefox. I can print fine if I save the page to my laptop and then try to print. If I try to print directly from Firefox, the printer "prints" a blank page. I did reset the Firefox printer settings but that did not help.

I cannot print from Firefox. I can print fine if I save the page to my laptop and then try to print. If I try to print directly from Firefox, the printer "prints" a blank page. I did reset the Firefox printer settings but that did not help.

All Replies (2)

ldrich40
ldrich40 Question owner
more options

Sorry, I figured out my problem. Apparently during the latest Firefox update, Firefox changed the way PDF files are handled. I made the correction through the applications tab in the tools file

user669794
user669794
more options

If you cannot see any content on pages you printed or in print preview, the cause might be margins which are set too high.

  1. In order to check the margins, we need to go to File > Page Setup.
  2. Once this is done, switch to the Margins & Header/Footer tab.
  3. Check what's set there under Margins.

The following are the default values for Margins:

Right: 12.7

Top: 12.7

Left: 12.7

Bottom: 12.7

Check these values accordingly and change them if necessary.

See also

Report us back if this work .

Modified by user669794