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AVG Privacy Fix problem

FreeGentile
FreeGentile
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Anyone had issues installing this product? After installing the add-on, the tutorial page doesn't display & the button doesn't show that should reside beside the default Firefox buttons like home, bookmarks, & downloads. AVG's support is overseas & they won't try to help unless I enable remote access. Not happening. Thank you for any guidance.

Anyone had issues installing this product? After installing the add-on, the tutorial page doesn't display & the button doesn't show that should reside beside the default Firefox buttons like home, bookmarks, & downloads. AVG's support is overseas & they won't try to help unless I enable remote access. Not happening. Thank you for any guidance.

All Replies (4)

firefoxbob2
firefoxbob2
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Did you get it from this site? http://www.avg.com/us-en/privacyfix I tried it from this site and it shows up in the extensions list like it should. You are right besides that nothing comes up.

firefoxbob2
firefoxbob2
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After I closed Firefox and started it up the icon came up in the top right.

Modified by firefoxbob2

Moses
Moses
  • Moderator
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Hi guys,

If it doesn't work for either of you, then it's a problem with AVG and AVG will need to fix it.

firefoxbob2
firefoxbob2
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It did work. I gust had to do a restart of Firefox. Most add-ons don't need you to do that. Sorry about all the typos I'm talking to someone from AVG. I don't think I could do live help with 5 users. I can't do 2 and one is not live. :)

Modified by firefoxbob2