This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Swipe between pages with three-fingers MacBook Pro

  • 6 amsoshi
  • 4 sa na da wannan matsala
  • 15 views
  • Amsa ta ƙarshe daga FredMcD

Haglund
Haglund
more options

Hello,

After updating FF to 29.0.1 I no longer can swipe between pages using three fingers or do a quick scroll to the top of the page using three fingers.

Best regards, Anton

Hello, After updating FF to 29.0.1 I no longer can swipe between pages using three fingers or do a quick scroll to the top of the page using three fingers. Best regards, Anton

All Replies (6)

FredMcD
FredMcD
more options

I found that after Firefox v29, a LOT of my settings and
add-ons were changed / reset. Try this; Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Then check ALL of your settings. Browser and add-ons. Then restart.

Haglund
Haglund Mai mallakar tambaya
more options

Hello Fred,

I already tried this but it didn't solve my problem. Any other suggestions?

/Anton

FredMcD
FredMcD
more options

Try this. Start in safe mode. See if there is a problem and report back.

Haglund
Haglund Mai mallakar tambaya
more options

When I am in safe mood it works! I can both slide between pages with a three-finger swipe and move up and down on a page using three fingers. Does it mean that there is a bug? Can it be solved?

Thanks for your help!

Haglund
Haglund Mai mallakar tambaya
more options

Hello again Fred,

Now it works! I don't know what I did but it helped to run FF in safe mood during the day..?

Anyway, thanks for your help! /Anton

FredMcD
FredMcD
more options

Good news. One last thing. did you turn off Use Hardware Acceleration?

If the problem comes back;
It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is there for. Also, Open the list of programs that is on your computer. Go thru the list and use a web search to check any that you don't know what they are.