Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I use Firefox and T bird. Firefox asks for a password on startup. If I cancel the prompt goes away and Firefox works normally. Can I stop this?

  • 4 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

more options

I recently acquired a new PC. I installed Firefox and T bird as usual and used mozill backup to transfer emails etc from the old PC. I use a master password in T Bird which works fine. When I start Firefox I am asked for a password. The masteer password does not work and cancelling lets Firefox continue apparently normally. Efforts to set or change the master password in Firefox fail as the master password is not recognised and leaving the field blank will not let me change the master password. How can I resolve this?

I recently acquired a new PC. I installed Firefox and T bird as usual and used mozill backup to transfer emails etc from the old PC. I use a master password in T Bird which works fine. When I start Firefox I am asked for a password. The masteer password does not work and cancelling lets Firefox continue apparently normally. Efforts to set or change the master password in Firefox fail as the master password is not recognised and leaving the field blank will not let me change the master password. How can I resolve this?

All Replies (4)

more options

As you mentioned on startup its asking Master Password, Did you homepage website is login page ?

Remove your Master Password

more options

My homepage website is Google.co.uk. The request for a master password appears even when I am logged into Google.

more options
more options

Zaɓi Mafita