Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Upon installing the latest version of firefox i am now swamped with pop up windows. Popup blocker is on i checked.

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

I have never once had a problem until recently. I upgraded to the latest version of firefox and instantly I am getting swamped with pop ups. I checked that the pop blocker is turned on and it is. Please tell me there's an easy fix because I really don't want to switch from firefox. I have been a loyal fan for years please keep up the good work. Thanks for your time and effort.

I have never once had a problem until recently. I upgraded to the latest version of firefox and instantly I am getting swamped with pop ups. I checked that the pop blocker is turned on and it is. Please tell me there's an easy fix because I really don't want to switch from firefox. I have been a loyal fan for years please keep up the good work. Thanks for your time and effort.

All Replies (2)

more options
  1. Click the ≡ Menu Button and choose Add-ons.
  2. Click Extensions on the left.
  3. Click the Remove button next to "GreatArcadeHits Add-on". In case of problems, see

You have a user.js file in your profile folder. If you didn't create it yourself, delete it:

  1. Type about:support in the address bar and press Enter.
  2. Click the Show Folder button.
  3. In the Windows Explorer window that opens, delete the user.js file.

Install, update, then fully scan your system with the following anti-malware applications. Use them one by one; don't have more than one running simultaneously.

If the problems persist, refer to a forum that specializes in malware removal.

more options

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a good add blocker.

An gyara daga James