We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Simple-pass does not work for websites after the last firefox update

more options

Simple-pass does not work for websites after the last firefox update. It works in IE and Chrome and it works in windows (when starting the computer) but not with any website in Firefox.

Simple-pass does not work for websites after the last firefox update. It works in IE and Chrome and it works in windows (when starting the computer) but not with any website in Firefox.

Mafitar da aka zaɓa

Firefox 30 switched some less commonly used plugins from "Always Activate" to "Ask to Activate". To check and change that for SimplePass, you can use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then on the right, check the control on the right side of SimplePass.

You may need to exit Firefox and start it up again before this takes effect.

Any luck?

Karanta wannan amsa a matsayinta 👍 7

All Replies (3)

more options

Zaɓi Mafita

Firefox 30 switched some less commonly used plugins from "Always Activate" to "Ask to Activate". To check and change that for SimplePass, you can use the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Then on the right, check the control on the right side of SimplePass.

You may need to exit Firefox and start it up again before this takes effect.

Any luck?

more options

I tried this solution to no avail. I hope Firefox can do something to fix this. :(

more options

Hi Pallas07, could you also check on whether there is an update for your version of SimplePass/TrueSuite in case Firefox is disabling it due to age?