This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox doesn't detect java

  • 6 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga tamnor

tamnor
tamnor
more options

Hi

I am needing to test that a certain website is compatible with Firefox. A certain bit of functionality on this site requires ja certain version of java, which I have installed on my machine. This functionality works in IE and Chrome and also works in my personal machine using Firefox but for some reason does not work on my work machine, so I am suspecting it is to do with how firefox is installed on my work machine or security policies or something. Firefox does not detect my java version when I use the following url 'http://www.java.com/en/download/uninstallapplet.jsp'. For Chrome and IE the correct version of java is returned.

Do you have any idea of what could be causing this issue?

Thanks.

Tam.

Hi I am needing to test that a certain website is compatible with Firefox. A certain bit of functionality on this site requires ja certain version of java, which I have installed on my machine. This functionality works in IE and Chrome and also works in my personal machine using Firefox but for some reason does not work on my work machine, so I am suspecting it is to do with how firefox is installed on my work machine or security policies or something. Firefox does not detect my java version when I use the following url 'http://www.java.com/en/download/uninstallapplet.jsp'. For Chrome and IE the correct version of java is returned. Do you have any idea of what could be causing this issue? Thanks. Tam.

Mafitar da aka zaɓa

Hi. Sorry I had the java plugin set to 'Never Activate' in the addons section. Set 'Java(TM) Platform SE 7 U51' in addons to 'Always Activate' and it works.

Thanks.

Karanta wannan amsa a matsayinta 👍 0

All Replies (6)

ideato
ideato
more options

Hello tamnor, can you check if you have the same issue with the following url : http://www.java.com/en/download/installed.jsp


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that the Java installer didn't create the registry keys that Firefox uses to detect the Java plugin.

tamnor
tamnor Mai mallakar tambaya
more options

Hi. Yes this link doesn't detect my Java version when I use Firefox but does for IE.

Thanks.

Tam.

tamnor
tamnor Mai mallakar tambaya
more options

When I enter that url it redirects to 'http://www.java.com/en/download/uninstallapplet.jsp'.

tamnor
tamnor Mai mallakar tambaya
more options

Although that is the url that it redirects to on Chrome and IE but it display the java version.

tamnor
tamnor Mai mallakar tambaya
more options

Zaɓi Mafita

Hi. Sorry I had the java plugin set to 'Never Activate' in the addons section. Set 'Java(TM) Platform SE 7 U51' in addons to 'Always Activate' and it works.

Thanks.