Can't forward/reply or write/send an email. Can open and read but that is all. Can't close that page. Have to shut down and start over. Frustrating!
If I want to forward an email, I hit forward, type in the name, tab to start writing something and am unable to do so. The page is outlined with tiny dots (as if it were perforated). When I try to close it down, a small box appears asking if I want to --Discard - Save as a Draft - Continue Writing -- It makes no difference which one I click on, none work. I have to close completely and open my email to continue reading my emails but that is all I can do. If I use Chrome as my browser, everything works fine. However, I like Firefox (other than your recent support of gay/lesbians - which is why my husband quit using Firefox and maybe I will too, now!)
All Replies (3)
Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, please Tag this thread as being for Thunderbird in the right-hand column of this page. This question currently is in the Firefox queue for answers.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
If I click the icon of 3 horizontal bars, there is no "?"....... so the instructions on how to start in Safe Mode are not useful.
I cannot start a new message or reply or fwd a received message. I'm using Outlook via MSN. Using IE, everything works just fine. I simply cannot use Firefox...and I HATE IE!!!!!!
Trouble started last night. I have added no extensions nor changed HW. Systems has worked fine for several years.