Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox crashes

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Yuko_Ohi

more options

Firefox can be started on my computer anymore. It always pops up Mozilla Crush report. Re-installing Firefox does not help.

Crush ID:bp-502cdc16-c14f-4aac-b961-5262b2140902

Thank you for your support. Kind regards, Yuko Ohi

Firefox can be started on my computer anymore. It always pops up Mozilla Crush report. Re-installing Firefox does not help. Crush ID:bp-502cdc16-c14f-4aac-b961-5262b2140902 Thank you for your support. Kind regards, Yuko Ohi

All Replies (1)

more options

Sorry  Wrong: Firefox can be... Correct: Firefox cannot be

Thanks.