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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I am getting an error message when I try to connect to a site I used to be able to connect to.

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  • Amsa ta ƙarshe daga guigs

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It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

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Is this about Citrix?

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You can add an exception to the certificates in the Firefox Preference/Options > Advanced > Certificates section.

Are you also affected by Poodle? https://blog.mozilla.org/security/