This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Stuck on startup page

bopritchard
bopritchard
more options

When I type in a new web address, the timer spins for a second then it's like nothing happened. When I enter something in the search bar, the magnifying glass does nothing. I'm essentially stuck on the startup page

When I type in a new web address, the timer spins for a second then it's like nothing happened. When I enter something in the search bar, the magnifying glass does nothing. I'm essentially stuck on the startup page

All Replies (1)

Albarr Muzarin
Albarr Muzarin
more options

Hello , maybe the problem is in your internet connection :-)