This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How do I stop this problem: Sender and content in email do not match as this same content is a duplicate of recently send email.

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga user01229325

more options

Two email will arrive within a few minutes of one another. The first one is correct. That is, it is clear to me that the content comes from the sender. The next email, though, will have a new sender but the prior content is in the text and the new sender's text is not available...can't see it at all. This has happened a few times this year. Not often, but once is enough.

Has me worrying that my own content might go to the wrong sender no matter I place in the sender box. But, this is all secondary to the above issue.

Two email will arrive within a few minutes of one another. The first one is correct. That is, it is clear to me that the content comes from the sender. The next email, though, will have a new sender but the prior content is in the text and the new sender's text is not available...can't see it at all. This has happened a few times this year. Not often, but once is enough. Has me worrying that my own content might go to the wrong sender no matter I place in the sender box. But, this is all secondary to the above issue.

All Replies (1)

more options

This is usually a sign of folder corruption. Right click the problem folder and select Properties. Then Repair Folder.

Be prepared to lose messages if the corruption is too bad.

Read this article about maintaining your email system to help prevent this in the future. http://kb.mozillazine.org/Keep_it_working_-_Thunderbird