This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My bookmark star icon doesn't show my already saved bookmarks. My bookmarks still exist at unsorted bookmarks section, just the star icon doesn't read them

  • 4 amsoshi
  • 3 sa na da wannan matsala
  • 10 views
  • Amsa ta ƙarshe daga cor-el

more options

Hi. My star bookmark icon doesn't read my bookmarks. I can still use it to save new bookmarks but I can't see the old ones. My bookmarks still exist but the star remains white when I open them and shows them as not saved. Thank you in advance for any help!

Hi. My star bookmark icon doesn't read my bookmarks. I can still use it to save new bookmarks but I can't see the old ones. My bookmarks still exist but the star remains white when I open them and shows them as not saved. Thank you in advance for any help!

Mafitar da aka zaɓa

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


When the star is checking the Bookmarks Manager, it should be checking all entries in the folder. It could be the web page bookmark was removed. Or the wed address was changed. I am not aware of entries to the bookmarks being blocked, unless you have something blocking changes.

Karanta wannan amsa a matsayinta 👍 1

All Replies (4)

more options

Actually I just checked and realized that it doesn't read bookmarks from specific sites. Does that mean it has something to do with cookies? I can re-save those pages but I will just duplicate them at my bookmarks folders.

more options

Zaɓi Mafita

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


When the star is checking the Bookmarks Manager, it should be checking all entries in the folder. It could be the web page bookmark was removed. Or the wed address was changed. I am not aware of entries to the bookmarks being blocked, unless you have something blocking changes.

more options

Thank you very much for your help!

more options