This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I cannot access gmail

  • 2 amsoshi
  • 5 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga John99

more options

I can access gmail from IE and Chrome. Not from Mozilla. I tried the cookies thing and the safe made thing and still get this. The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.
I can access gmail from IE and Chrome. Not from Mozilla. I tried the cookies thing and the safe made thing and still get this. The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.

All Replies (2)

more options

Hi Justin, I guess then that you have read and tried all suggestions in

Can you please confirm you also cleared cookies. I have have a gmail account and can still access it. I presume gmail is the only site you have noticed this error on.

  1. Can you get to the google site with any of these links
  2. After
    1. Setting Firefox to only open with this site and google tabs (Risk reduction, close other tabs & Windows)
    2. Try temporarily disabling all security software,
    3. In Firefox's safe mode
    4. Attempt the step 1 again.
  3. Finally if still no luck repeat but this time in Windows Safe mode with networking. (IIRC method changed in Win 8 will check and add info later)

Just for info it is unlikely to be a DNS issue but this is a good article should it turn out to be


Update

Even more simple, however, is the option to just hold the SHIFT key and click Restart at the login screen, or even within Windows.

An gyara daga John99

more options

To generate an email

Update

Even more simple, however, is the option to just hold the SHIFT key and click Restart at the login screen, or even within Windows.

minor edit formatt

An gyara daga John99