This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Adobe flash player unresponsive

  • 1 amsa
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga FredMcD

more options

Flash player crashes on when I try to play a video on YouTube, watch a show on hulu and other sites. I have tried everything I have removed adobe, then installed it again updated Firefox I reload the page every time the unresponsive message shows up, but it just continuously crashes

Flash player crashes on when I try to play a video on YouTube, watch a show on hulu and other sites. I have tried everything I have removed adobe, then installed it again updated Firefox I reload the page every time the unresponsive message shows up, but it just continuously crashes

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: