This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Why do I have two installations of Firefox showing in control panel?

  • 1 amsa
  • 1 yana da wannan matsala
  • 4 views
  • Amsa ta ƙarshe daga philipp

Jake7993
Jake7993
more options

In Programs and Features control panel, I show both 20.0.1 and 34.0.5 as being installed. When I go to uninstall the older one it looks like it references the same directory as the current one so I'm afraid to proceed because I think it's going to uninstall the current version. I don't have two different install directories for Firefox, just the one installation. How do I get rid of the old entry in control panel?

In Programs and Features control panel, I show both 20.0.1 and 34.0.5 as being installed. When I go to uninstall the older one it looks like it references the same directory as the current one so I'm afraid to proceed because I think it's going to uninstall the current version. I don't have two different install directories for Firefox, just the one installation. How do I get rid of the old entry in control panel?
Hoton allon fuska da aka liƙa

An gyara daga Jake7993

All Replies (1)

philipp
philipp
  • Moderator
more options

hello jake, though the support article is written for windows xp the procedure to remove an orphaned entry should stay the same in win7: https://support.microsoft.com/kb/314481