Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Firefox not accepting flash player.

  • 1 amsa
  • 2 sa na da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

more options

Just the other day I was on Firefox doing my normal, daily activities. I guess over night it along with Windows had an update, and now it won't play Pandora. It keeps telling me to update my Flash Player. I have read several forums and tried what they suggested. I have installed and uninstalled flash player a million times, restarted my computer a million times and nothing seems to be working. I'm in hopes that you have the right solution!

Just the other day I was on Firefox doing my normal, daily activities. I guess over night it along with Windows had an update, and now it won't play Pandora. It keeps telling me to update my Flash Player. I have read several forums and tried what they suggested. I have installed and uninstalled flash player a million times, restarted my computer a million times and nothing seems to be working. I'm in hopes that you have the right solution!

All Replies (1)

more options

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: