This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

How to I fix error #2038?

  • 1 amsa
  • 1 yana da wannan matsala
  • 5 views
  • Amsa ta ƙarshe daga Jon Gregory

Parasitica
Parasitica
more options

When I try to upload a photo, this error pops up. To begin with I followed the instructions 1-3 on this site http://help.axletreemedia.com/templates/System/details.asp?id=31606&PG=resources&CID=34053. After updating Firefox and the Flash plugin, I still wasn't able to upload the photo. I went through with number 4, but as soon as the Flash plugin was disabled, it wouldn't let me even select a photo to upload.

When I try to upload a photo, this error pops up. To begin with I followed the instructions 1-3 on this site http://help.axletreemedia.com/templates/System/details.asp?id=31606&PG=resources&CID=34053. After updating Firefox and the Flash plugin, I still wasn't able to upload the photo. I went through with number 4, but as soon as the Flash plugin was disabled, it wouldn't let me even select a photo to upload.
Hoton allon fuska da aka liƙa

All Replies (1)

Jon Gregory
Jon Gregory
more options

Make sure you don't have a proxy that is refusing connections. It could also be a firewall or virus checker (eg mcafee) that is refusing to allow Adobe flash to connect. If it was a large picture that you were wanting to upload, you may want to check and make sure that Adobe has access to enough space on your computer. Check this website out. http://support.adobe.com/devsup/devsup.nsf/docs/53819.html