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Robohelp and Firefox display issues

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I am using Robohelp 11, generating a Webhelp output. When I display the help in Firefox, the TOC is missing. This works fine in IE and Chrome. This also worked fine back in December, I believe when I had FF v34.05 installed, now with v35.0, the TOC/Index/Search info from my help systems is missing. Either let me go back to v34.0.5 or fix this asap. I need this for hundreds of customers!

I am using Robohelp 11, generating a Webhelp output. When I display the help in Firefox, the TOC is missing. This works fine in IE and Chrome. This also worked fine back in December, I believe when I had FF v34.05 installed, now with v35.0, the TOC/Index/Search info from my help systems is missing. Either let me go back to v34.0.5 or fix this asap. I need this for hundreds of customers!

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I've called the big guys to help you. Good luck.

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Thanks. I have had this problem in the past with IE, have been given a java script to add to my help and it solved it!