This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

unidentified keyboard error results in accented characters

  • 1 amsa
  • 2 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Matt

more options

My wife sometimes gets into a situation while composing in Thunderbird when some keystrokes result in accented characters. The only way she can get out of it is to reboot the computer. Closing and restarting Thunderbird does not fix it. Other word processors are not affected when Thunderbird is misbehaving.

She thinks it may have something to do with the side of her hand pressing ctl or shift or both while pressing some other key.

Does somebody know how Thunderbird can get into such a state and/or how to get out of it?

My wife sometimes gets into a situation while composing in Thunderbird when some keystrokes result in accented characters. The only way she can get out of it is to reboot the computer. Closing and restarting Thunderbird does not fix it. Other word processors are not affected when Thunderbird is misbehaving. She thinks it may have something to do with the side of her hand pressing ctl or shift or both while pressing some other key. Does somebody know how Thunderbird can get into such a state and/or how to get out of it?

All Replies (1)

more options

Next time check the Options menu > Character encoding is set to unicode.