This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Whenever I attempt to open my mail at aol.com in Firefox, I keep receiving a message window saying "The Page isn't Redirecting Properly"

  • 1 amsa
  • 2 sa na da wannan matsala
  • 8 views
  • Amsa ta ƙarshe daga cor-el

more options

I sign onto AOL - click on open mail, and only today I started getting the window that says "The Page isn't redirecting properly", followed by the message - "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I did disable 3rd party cookies and am allowing pop-ups, but it still does not direct me to my mail.

Can you help me resolve this?

I sign onto AOL - click on open mail, and only today I started getting the window that says "The Page isn't redirecting properly", followed by the message - "Firefox has detected that the server is redirecting the request for this address in a way that will never complete." I did disable 3rd party cookies and am allowing pop-ups, but it still does not direct me to my mail. Can you help me resolve this?

All Replies (1)

more options

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

See also: