This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Filters does not work any more after our company changed the domain name

  • 1 amsa
  • 1 yana da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga finitarry

gsam
gsam
more options

Hi, support. My native language is Ukrainian, so forgive me for my English.

Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder.

The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually.

I think it is a bug. Please help.

Hi, support. My native language is Ukrainian, so forgive me for my English. Initially I had an e-mail account of domain "@.domain__1.kiev.ua" and e-mails filters worked for me. So, e-mails that come from some sender will be replaced from "incomimg" to some "special" folder. The we just changed the domain to "@domain__2.kiev.ua. Internal structure still be the same. Only domain was changed. Finally filters does not work till today. Even if I run the filtering manually. I think it is a bug. Please help.

All Replies (1)

finitarry
finitarry
more options

Did you change the filter setting to match the new address?