Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I tried everything I cant view vine or instagram videos.

  • 5 amsoshi
  • 20 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga mellow32

more options

everytime i try to view a vine or instagram video it dont play. i tried everything suggested. i need some help.

everytime i try to view a vine or instagram video it dont play. i tried everything suggested. i need some help.

All Replies (5)

more options

mellow32 said

everytime i try to view a vine or instagram . . . .

What is a vine?


Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

An gyara daga James

more options

FredMcD said

mellow32 said
everytime i try to view a vine or instagram . . . .
What is a vine?

Vine is a short-form video sharing service for videos up to about six seconds long. An example https://vine.co/v/bUE6dtWFDIM http://en.wikipedia.org/wiki/Vine_(service)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

James said

Vine is a short-form video sharing service for videos

Thank you, James.

more options

ive tried everything still not working.