We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I had to do a factory reset on my Samsung YP-G70EB, which wiped my Firefox app - how can I reinstall it?

  • 1 amsa
  • 4 sa na da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga guigs

more options

The apps store tells me that my device is not compatible, but I had Firefox on the device prior to doing a factory data reset. How can I re-install Firefox?

The apps store tells me that my device is not compatible, but I had Firefox on the device prior to doing a factory data reset. How can I re-install Firefox?

All Replies (1)

more options

Does it say the same for Firefox Beta?