This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Address book lost

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 6 views
  • Amsa ta ƙarshe daga lazeybee

more options

I have installed a new hard disk for my windows 7 computer. It is a new installation of windows 7. The existing disk is now disk F: on the computer. I made a new installation of thunderbird on the new disk. I followed your instructions and copied the profile onto the new disk. The local folders have been transferred but the address book and all the accounts have been lost. Is there any way to get the address book in particular back? If I run thunderbird from the old hard disk (by clicking on the name in the old program files folder) I get the same version up.

I have installed a new hard disk for my windows 7 computer. It is a new installation of windows 7. The existing disk is now disk F: on the computer. I made a new installation of thunderbird on the new disk. I followed your instructions and copied the profile onto the new disk. The local folders have been transferred but the address book and all the accounts have been lost. Is there any way to get the address book in particular back? If I run thunderbird from the old hard disk (by clicking on the name in the old program files folder) I get the same version up.

All Replies (2)

more options

Zaɓi Mafita

more options

I have got it back. Thank you