why does firefox repeatedly send message stating reset link has been sent to email when it never is sent
I'm trying to log in to my account. Firefox says my password is invalid. Firefox also says it has sent a reset link to my email. That reset link never arrives although I repeatedly ask to sent the link, and Firefox repeatedly indicates that link has been successfully sent.
All Replies (2)
This issue can be caused by corrupted cookies or cookies that are blocked.
- check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
- https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
- Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
- Do NOT click the Reset button on the Safe Mode start window
It appears that I've just lost more than 200 bookmarks because of this problem. I'm ready to kiss Firefox goodbye, although I don't think it will matter to FF.