This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Suddenly, thunderbird doesn't connect to remote server when i click "get messages".

  • 2 amsoshi
  • 2 sa na da wannan matsala
  • 11 views
  • Amsa ta ƙarshe daga Matt

more options

Linux (ubuntu studio), 64 bit. Suddenly, thunderbird doesn't connect to remote server when i click "get messages". It just says "(account name): Connected to (mail server)" for a second or two at the bottom, then nothing. In the server logs, i get:

popa3d[6408]: Didn't attempt authentication

Trying to get my e-mail also seems to cause a bunch of these errors on the server:

(server) kernel: [18295.775491] lockd: cannot monitor laptop

where "laptop" is the client machine.

The problem seems to be caused by my mailbox files (Inbox and Inbox.msf) - when i create a clean ~/.thunderbird directory, i can get my e-mails, but when i place my mailbox files in this account's Mail directory, the problem comes back. Even if i place it as another name, and not Inbox.

Linux (ubuntu studio), 64 bit. Suddenly, thunderbird doesn't connect to remote server when i click "get messages". It just says "(account name): Connected to (mail server)" for a second or two at the bottom, then nothing. In the server logs, i get: popa3d[6408]: Didn't attempt authentication Trying to get my e-mail also seems to cause a bunch of these errors on the server: (server) kernel: [18295.775491] lockd: cannot monitor laptop where "laptop" is the client machine. The problem seems to be caused by my mailbox files (Inbox and Inbox.msf) - when i create a clean ~/.thunderbird directory, i can get my e-mails, but when i place my mailbox files in this account's Mail directory, the problem comes back. Even if i place it as another name, and not Inbox.

All Replies (2)

more options

I should add the following information:

- Neither "safe mode" or rebuilding the global-messages-db.sqlite file fixes the problem. - Seamonkey has no problems with my Inbox and Inbox.msf file. - The Inbox and Inbox.msf files are symlinks to files on a NFS filesystem. - Downgrading to an earlier version of thunderbird doesn't fix the problem. - Even if i remove the mail file from an account, the problem persists. - I confirmed that i can telnet to the server on the pop3 port and login with the raw protocol.

The above mentioned lockd errors make me think this is a NFS related error, but if that's the case, why is seamonkey able to read my Inbox file without problems but not thunderbird?

An gyara daga delt

more options

Lets just stick with real files hey.

If you put real inbox file in there you have no issues am I correct? You put i Symlinks and it does not work?

Might I suggest you point Thunderbird to the location of the real files. Account settings > Server settings and navigate/ browse to the "new" local directory you wish to use.

Of course if yous sharing between users or operating systems you might want to just relocate the entire profile.