This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I just bought a new hp envy 15t laptop and my hp simplepass doesnt work on mozilla. the plugin isnt even available. help anyone

  • 1 amsa
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga curtisa

more options

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

I had a hp dv6 with a fingerprint scanner and it worked fine with mozilla but this new laptop wont recognize hp simplepass with mozilla firefox

All Replies (1)

more options

Hi prexzone,

Does it work in other web browsers? (IE, Chrome)

If you click on the menu button -> Add-ons and then click on the Plugins tab, do you see it listed?

Thanks, Curtis