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Password manager does not keep password on file at times.

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  • Amsa ta ƙarshe daga Zenos

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I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

I have 4 email accounts on Thunderbird. Upon opening Thunderbird, at times, the password manager responds that the password has to be r-entered. I have to re-input the password for that email account, sometimes often. The password manager does not hold this information regardless that I check the box for "password Manager" to remember password.

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If your connection is unreliable, Thunderbird may attempt to login and fail. It may assume that the failure is due to an invalid password, and so asks you to re-enter it.

Does it actually store the password? You can check here: Tools|Options|Security|Passwords→Saved Passwords

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