This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Using a new monitor, Mozilla Firefox now has a distracting horizontal line every few lines when scrolling. This doesn't happen with another browser. HELP!

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga FredMcD

Liza5
Liza5
more options

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

The horizontal, wavering "line" is disruptive when scrolling. What's causing this. Doesn't happen with other browser and I'd like to stay with Mozilla Firefox, if we can resolve this. Thank you.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi Liza5, maybe that's an issue with hardware acceleration - please try updating your graphics driver or in case there is no new version available at the moment or this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Liza5
Liza5 Mai mallakar tambaya
more options

Thanks, Philipp. Your reply made me feel as though someone was hearing me, and that was a good thing. My husband and I went through the steps you gave us and the problem was still there. We sent the new display (monitor) back to the company and they have sent us a new one. This new one does not have the problem, happy to say.

We appreciate your help. Thank you!

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.