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Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Pop up 'Firefox Setup Stub 37.0.1 exe' won't go away!

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Michelle389
Michelle389
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I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

I have recently done a factory reset on my laptop. I have reinstalled Firefox but I keep getting a pop up box 'Firefox Setup Stub 37.0.1 exe' everytime FF opens. I download it, it executes, FF opens and the pop up comes back again. I have uninstalled and tried again but the same thing happens. It's getting really annoying everytime I open the internet and get this darn box! Any suggestions?!

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Is it possible you run the installer every time instead of the installed program? Check the target of your Firefox shortcut.

Michelle389
Michelle389 Mai mallakar tambaya
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I've checked the target - its Firefox.exe.....

christ1
christ1
  • Top 25 Contributor
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What's the full path to 'Firefox.exe'? Do you still have the stub installer on your disk?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check the home page setting to make sure that you do not have a page included that tries to download Firefox:

  • Tools > Options > General > Startup: Home page

Firefox supports multiple home pages separated by '|' (pipe) symbols.

You can check for problems with the sessionstore.js file in the Firefox profile folder that store session data.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).