This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Every time I open a new tab with the new tab button, Firefox freezes for a few seconds and crashes. I can open links in new tabs from sites, though.

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga cor-el

more options

About:blank doesn't crash it. When I re-open Firefox, it says that it's had trouble recovering tabs and everything I had before except the new tab recovers just fine. Except for one time, where I did something differently somehow, until I realized that I can choose which tabs to open and which not to.

About:blank doesn't crash it. When I re-open Firefox, it says that it's had trouble recovering tabs and everything I had before except the new tab recovers just fine. Except for one time, where I did something differently somehow, until I realized that I can choose which tabs to open and which not to.

All Replies (3)

more options

Posting your crash report will be help to us, type about:crashes click on the recent item on the list and post the link here

more options
more options

That is a problem with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


What is the current setting of the new tab page? You can try to set the browser.newtab.url pref to about:blank to see if that helps.

  • the default new tab page with the tiles is about:newtab
  • the default home page is about:home
  • for a blank page you can use about:blank

Note that the browser.newtabpage.enabled pref should be true to use the page set via browser.newtab.url as the new tab page.

See this article about the New Tab page (about:newtab):


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window