This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

every time i clear my temp files and cookies, i cannot get into yahoo mail. i set the computor to save temp files and cookies like im supposed to, itdoesntwork

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga cor-el

more options

this is only happening in mozilla when i clear my temp files it says i cant get in to e-mail because the browser doesnt accept cookies. so i go to options and make sure it accepts cookies. then i try to get into my e-mail it says it cant because the browser is set to not accept cookies... whywhywhy?

this is only happening in mozilla when i clear my temp files it says i cant get in to e-mail because the browser doesnt accept cookies. so i go to options and make sure it accepts cookies. then i try to get into my e-mail it says it cant because the browser is set to not accept cookies... whywhywhy?

All Replies (2)

more options

There might be an exception list:

  1. Put this in a new window url: about:preferences#security
  2. Click on Exceptions and make sure the list reflects what the browser should ignore the selected option.

Does this help?

more options

Can you clarify what and how you are deleting personal data via "when i clear my temp files".

Is this with built-in Firefox means?