This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I do not wish to reinstall all my add ons for fire fox. Why does your problem complicate my life ?

  • 5 amsoshi
  • 4 sa na da wannan matsala
  • 9 views
  • Amsa ta ƙarshe daga guigs

more options

Fire fox is slow crashes and scripts stop .Why does your problem become mine ? I am not going through all the trouble it takes to make fire fox work again . I do not wish to install all my add ons again to make my computer work again . Fix your FIRE FOX !

Fire fox is slow crashes and scripts stop .Why does your problem become mine ? I am not going through all the trouble it takes to make fire fox work again . I do not wish to install all my add ons again to make my computer work again . Fix your FIRE FOX !

All Replies (5)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.

more options

I do not have the skills or expertise to make your advise work . How is it people speak English and I dont understand a word they are saying . Thank you for trying to help .

more options

Bluesman1951, not a problem. The fastest way to start Firefox in Safe Mode is to hold the

"Shift" key and click on the Firefox icon. Do you notice any difference?

more options

Thank you I have given up on this completely .I will continue till it no longer works at all .

more options

Ok not to worry, please feel free to post back if you would like to continue, we are happy to help.