This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I cannot sign on to hotmail. I keep getting that it is untrusted site

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 3 views
  • Amsa ta ƙarshe daga Rick196

Rick196
Rick196
more options

Ever since you went with yahoo there have been problems. Now every tine we try to sign in to our Hotmail accounts we get this....

This Connection is Untrusted You have asked Firefox to connect securely to bay167.mail.live.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

I have tried going in many different ways. Is Mozilla purposefully blocking Hotmail? An no I do not have Avast loaded on this computer

Ever since you went with yahoo there have been problems. Now every tine we try to sign in to our Hotmail accounts we get this.... This Connection is Untrusted You have asked Firefox to connect securely to bay167.mail.live.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate. I have tried going in many different ways. Is Mozilla purposefully blocking Hotmail? An no I do not have Avast loaded on this computer

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open this chrome URI by pasting or typing this URI in the location/address bar to open the "Add Security Exception" window and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field type/paste the URL (bay167.mail.live.com) of the website

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

Check who is the issuer of the certificate.

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer.

Rick196
Rick196 Mai mallakar tambaya
more options

I go to - https://www.microsoft.com/en-us/outlook-com/ I click 'sign in' and I get this https://bay167.mail.live.com/default.aspx?id=64855&owa=1&owasuffix=owa%2f

his Connection is Untrusted You have asked Firefox to connect securely to bay167.mail.live.com, but we can't confirm that your connection is secure. Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do? If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.

The only option I get is 'GET ME OUT OF HERE'

could my computer setting be blocking it? I use Kaspersky anti-virus