This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

I can't conncet to twitter

  • 1 amsa
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga Chandan_Baba

more options

Whenevner i try to connect to twitter ican't add a securty exception and this is what it says twitter.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

Whenevner i try to connect to twitter ican't add a securty exception and this is what it says twitter.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)

All Replies (1)

more options

It seems that some of unwanted security software like BrowserSafeguard,Browsersafe, SafeGuard or other software (that sounds suspicious and didn't get installed by you intentionally) are present in your pc. Remove them from system Control Panel and then try to reconnect twitter. Similar like question [Certificate issuer Unknown/SUMO1044431 ]

Before that have you tried to add an exception there in bottom and inspect the certificate in order to find out which issuer information it contains? ? See the Screenshot ?

Connection Untrusted