Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't open bookmark html file in Toshiba Encore 2 tablet with Windows 8.1

  • 3 amsoshi
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga cor-el

more options

I transfer firefox bookmarks from my Windows XP desktop to my Windows 7 laptop on a monthly basis with no problem. However, my Windows XP bookmarks will not open in my Toshiba Encore 2 tablet running Windows 8.1. Firefox on the tablet is a full program download, not an app. Otherwise, firefox run great on the tablet in Windows 8.1. A "script" error message appears that includes the word "chrome," but I don't believe the Toshiba Encore 2 is a chrome system. I tried html export and import and also tried the backup and restore with the json file. Neither method worked.

I transfer firefox bookmarks from my Windows XP desktop to my Windows 7 laptop on a monthly basis with no problem. However, my Windows XP bookmarks will not open in my Toshiba Encore 2 tablet running Windows 8.1. Firefox on the tablet is a full program download, not an app. Otherwise, firefox run great on the tablet in Windows 8.1. A "script" error message appears that includes the word "chrome," but I don't believe the Toshiba Encore 2 is a chrome system. I tried html export and import and also tried the backup and restore with the json file. Neither method worked.

Mafitar da aka zaɓa

The following is the correct answer: When the "script" error appears, check the box "Don't ask me again" and then select "Continue." This is required because the "script" error will appear over and over again. Set the tablet aside and wait because importing a large bookmark.html file is very slow, but the bookmarks eventually appear. Also, the tablet has an on-screen touch keyboard that does not have ALT, CTRL, Function key, and many others. Therefore, the bookmarks cannot be sorted unless you get a bluetooth mouse to use the right mouse key function to select "sort," and get a bluetooth full function keyboard.

Karanta wannan amsa a matsayinta 👍 0

All Replies (3)

more options

Firefox uses the "chrome://" protocol to access its own internal files and also access files from extensions (no connection with Google Chrome).

You can try to click the continue button to see if the process finishes.


You can check for problems with the places.sqlite database file in the Firefox profile folder.

more options

Zaɓi Mafita

The following is the correct answer: When the "script" error appears, check the box "Don't ask me again" and then select "Continue." This is required because the "script" error will appear over and over again. Set the tablet aside and wait because importing a large bookmark.html file is very slow, but the bookmarks eventually appear. Also, the tablet has an on-screen touch keyboard that does not have ALT, CTRL, Function key, and many others. Therefore, the bookmarks cannot be sorted unless you get a bluetooth mouse to use the right mouse key function to select "sort," and get a bluetooth full function keyboard.

An gyara daga Kent777

more options

You should reset the involved prefs after you have finished the import to prevent malfunctioning scripts from locking Firefox and having to kill the Firefox program to recover.

  • dom.max_chrome_script_run_time
  • dom.max_script_run_time

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

Type about:config in the location (address) bar and press the Enter key to open the about:config page like you open a website by typing the URL in the location bar.

  • if you see a warning message then you can confirm that you want to access the about:config page.

Preferences that are user set (bold) can be reset to the default value via the right-click context menu.