This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

II need help activating my account.

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga Phoxuponyou

more options

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

All Replies (1)

more options

Sounds like Firefox just updated after you grabbed your installer, or you used an older version's installer.

Whichever the case, the Firefox account is voluntary to use and not required for updates. You can update using these instructions: https://support.mozilla.org/en-US/kb/update-firefox-latest-version.

If you want to access your Firefox account, use this link: https://accounts.firefox.com/. I can't remember how the confirmation and activation email goes, but I think it just links to the login page - once there, you log in and you should be good to go!