Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Can't make my reply to emails to start 'above the quote'!

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 1 view
  • Amsa ta ƙarshe daga FATNAT

more options

Hi, I have set (and repeatedly reset) my reply emails (both answer and signature) to start 'above the quote' in the section 'Composition and Addressing'. However, every time I write a reply, the cursor for writing keeps appearing BELOW the quote.

How can I correct this problem?

Hi, I have set (and repeatedly reset) my reply emails (both answer and signature) to start 'above the quote' in the section 'Composition and Addressing'. However, every time I write a reply, the cursor for writing keeps appearing BELOW the quote. How can I correct this problem?

All Replies (2)

more options
more options

Hi Christ1. Thank you so much for your reply.

Sadly I have tried the steps you have suggested over and over and the problem persists. Can't help feeling I must have some kind of bug in there. What should I do next?