This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

Videos (e.g: Vimeo) show only black screen but with sound only but youtube works fine on firefox (chrome and stockbrowser play them normally), help?

  • 1 amsa
  • 1 yana da wannan matsala
  • 2 views
  • Amsa ta ƙarshe daga user1267145

danpl
danpl
more options

Hello, On Firefox for Android on my Samsung Galaxy Note 3 whenever i try to stream a video on any site besides youtube (e.g.:Vimeo, Dailymotion, twitch) only audio plays on a black screen.

I used to stock android browser and chrome and on these browsers the video stream normally. Its really only on firefox that i have this problem.

I really prefer firefox over the others (especially coz of adblock) so help would be appreciated.

Thanks in advance

Hello, On Firefox for Android on my Samsung Galaxy Note 3 whenever i try to stream a video on any site besides youtube (e.g.:Vimeo, Dailymotion, twitch) only audio plays on a black screen. I used to stock android browser and chrome and on these browsers the video stream normally. Its really only on firefox that i have this problem. I really prefer firefox over the others (especially coz of adblock) so help would be appreciated. Thanks in advance

All Replies (1)

user1267145
user1267145
more options

I also encounter this issue. The workaround is to refresh the page then cancel it to stop the video from loading, then, reload it for the second time. I think that this issue is coming from the OpenH264 addon.