This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

when I click on update plugins or check plugins, it show's plugin unknown. Should I remove the unknown plugin ?

meshelly
meshelly
more options

when I check that plugins are up to date and run the update most plugins come back status unknown. Does that mean they are in the wrong Browser ? should I remove them ?

when I check that plugins are up to date and run the update most plugins come back status unknown. Does that mean they are in the wrong Browser ? should I remove them ?

All Replies (3)

user633449
user633449
more options

All it means is that the plugin checking website is not aware of what the latest version of that plugin is, so it is unknown. If you know what the plugin is then leave it, if not, feel free to remove it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The plugin check website only knows about a few commonly used plugin and flags other plugin as unknown.

  • Java, Shockwave Flash, Shockwave for Director, Windows Media Player, Silverlight, VLC, Adobe Reader, RealPlayer
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

As an editorial comment, if you ever discover an add-on with no apparent purpose, you should feel free to disable it (for plugins, set to "Never Activate") or remove it.