This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wannan tattunawa ta zama daɗaɗɗiya. Yi sabuwar tambaya idan ka na bukatar taimako.

My nav bars (including the main one) have disappeared. What can I do?

  • 2 amsoshi
  • 1 yana da wannan matsala
  • 7 views
  • Amsa ta ƙarshe daga jerryjo

jerryjo
jerryjo
more options

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

Mafitar da aka zaɓa

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

Karanta wannan amsa a matsayinta 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Zaɓi Mafita

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

jerryjo
jerryjo Mai mallakar tambaya
more options

I found the solution on my own, after the only way to get to my email was to quit Firefox, and then I couldn't find the Q&A forum.